FAQ

What is the difference between the monthly, quarterly, and annual memberships?

In addition to the price break that you get as a quarterly or annual subscriber, you have the same access as a monthly subscriber as you do as a quarterly or annual member- to include the hundreds of other resources provided by Lisset Perrier Artistry

Actions, digital backgrounds , overlays,  were included in the subscription.  Why can't I access them?


They absolutely ARE included and can be found under the "resource" tab located directly under the video.  If you are still having difficulty accessing or downloading them once located, please see the Watch first on this topic for assistance.  

Why the videos are blurry, and I'm having trouble reading some of the information.  How do I fix this?

Lisset Perrier Artistry videos have been viewed on multiple devices, via multiple platforms, browsers, and internet providers.  If you are having an issue with video quality, it is most likely an isolated event.  Please first check that you have the highest viewing quality selected in the viewer menu.  You can do this by clicking on the settings wheel on the bottom panel.  
 (Slow internet can cause poor video quality)

Does my membership automatically renew?

We don't  want our members to miss out on amazing new releases  so , it does!  But you can change your plan or cancel at any time!

How do I cancel my membership?

We're sorry to hear that you need to go. To cancel your subscription, all you need to do is log into your account and turn off the auto-renew.

If you'd like to share your feedback on why you are deciding to cancel, we'd love to hear it as we take all constructive feedback seriously.


I want to upgrade or cancel my membership. How do I do this?

You can do this at any time by simply navigating to Dashboard > Billing > Change Plan.  No need to contact us!


 
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